What are work orders?
Work orders in Autility are actions that need to be completed either once or as part of recurring routines. This can range from replacing light bulbs to performing fire safety checks.
By managing work orders in Autility, you gain:
Better overview
Easier communication with property managers
Clear documentation of completed work
How to create a work order
Open the Twin In-Use app on your mobile
Tap the “+” icon and select Work order
Describe the work order, link it to the correct building and asset
Add photos or notes if needed
Create the work order, you can update it later via mobile or web
How to manage a work order
Use the Work order list in the app to view all pending work orders
Work orders are prioritized based on deadlines
Follow instructions provided by the property manager
When done, tap “Complete Work order” to confirm execution
Updates are shared in real-time with the manager
What are routines?
Routines are recurring work orders that must be performed regularly, like fire inspections or equipment maintenance.
Using routines in Autility helps you:
Avoid missing scheduled work orders
Maintain structure and documentation
Keep property managers informed
Extra features
Checklists: Follow predefined steps to complete work order systematically
Each checklist outlines all sub work orders required for completion
Benefits of Autility for work orders and routines
Work order list per building, always accessible via mobile
Real-time updates for instant visibility
Easy communication between you and the property manager
One-click documentation with reduced emails, phone calls, or photo clutter