Easily register a new organization and customize access to buildings and floors. You choose the organization type, assign permissions, and can upload a logo.
Team and user administration is handled via User Management—everything gathered in one place.
🏢 Add a new organization
Go to Settings > User Management
Select Add organization
Fill in the organization details:
Organization Info – Name of the organization
Organization Type – Property Manager, Facility Manager, Tenant, Service
(Note: This selection does not affect access rights, but helps you keep track of which organizations have access to your buildings)Permissions for Administrator Teams – Choose locations (buildings and optionally specific floors) that users in this organization should have access to. Once selected, you can define whether they can edit information (default) or only view it
🔄 Remove a location from an organization
To remove a location, click “Remove Link” next to the location.
🖼️ Organization logo
Upload an image if you would like to use a logo for the organization.
When you select Save, you will be taken back to the list of organizations. Refresh the page if the newly added organization does not appear right away.
✏️ Edit an organization
Go to Settings > User Management
Scroll to find the organization you want to edit
Click the three dots next to Add Team and select Edit Organization
Make your changes and click Save
👥 Add a team
Go to Settings > User Management
Scroll to the organization you want to add a team to
Select Add Team
In the form that appears, enter the team name under Team Information
Choose the team’s location by selecting Select Locations
(Note: You will see all available locations, not just those linked to the organization)Select Save to finish and return to the organization overview
You can also perform similar actions by searching for a user and selecting Add Team from there.
👤 Create a new user
Go to Settings > User Management
Select Add User
Fill in the fields for name, email, and mobile number
Choose the organization the user should belong to, and optionally a department
Select Save to complete the registration
You can also create new users by opening an existing team and selecting Add User.
🚫 Add existing users to other teams
Currently not possible. To achieve this, each user must belong to their own organization, which is then granted access to the relevant buildings.